Justice systems are complex organizations comprised of interdependent entities that are often lead by independently elected or appointed leaders. The measures of success are often viewed differently by the entities involved and the case type. Assessment and evaluation in complex systems help define, align, and set metrics for system-wide success.
A Case Study - Assessment and Evaluation
A large mid-western County sought an independent evaluation of multiple facets of the local justice system aimed at improving interagency collaboration and business processes. As a result of the assessment and evaluation, a number of recommendations were proffered and adopted by the County to improve justice system operations.
