Justice systems are complex organizations comprised of interdependent entities that are often lead by independently elected or appointed leaders. The measures of success are often viewed differently by the entities involved and the case type. Assessment and evaluation in complex systems help define, align, and set metrics for system-wide success. 

The core business of every court is resolving the disputes that come before it. Caseflow management is the techniques used to define the business process and expectations for the participants in that process. Successful court systems engage the system partners in defining their caseflow management systems to reach mutually defined goals that provide fast, fair and reasonably priced justice.

Our Professional-to-Professional: A Model for Professional Development program has equipped highly successful professionals with the coaching skills to work with peers within their organization. 

Program Reviews

The coaching relationship itself was tremendously fulfilling in creating a special bond with a colleague and providing a broader framework within which to understand my own work. 

I believe firmly in the principle of continuous self-improvement, and I think this program supports that in a very effective way for both coach and coaching colleague.

I found it to e a very valuable program and believe I have developed a relationship with my colleague that will last forever. 

A large mid-western County sought an independent evaluation of multiple facets of the local justice system aimed at improving interagency collaboration and business processes. As a result of the assessment and evaluation, a number of recommendations were proffered and adopted by the County to improve justice system operations.

A west coast general jurisdiction court recognized the need for stronger collaboration among the justice system partners to reduce wasted effort, increase the quality of outcomes, and reduce the cycle time for people involved in litigation. 

A west coast county health and human services department provided leadership coaching to enhance collaborations with the justice system and other county departments dealing with child welfare, mental health and alcohol and substance abuse.